Friday, March 29, 2013

Most Entertaining Investor Interview Ever: Chris Sacca by Jason Calacanis

Chris Sacca of Lowercase Capital is an investor in several well known US consumer web, mobile, and wireless technology startups like Twitter, Kickstarter, Uber, etc. A lawyer by education, he earlier worked at Google.
Highlights: 

Personal story

Amazing story of how he lost millions in leveraged trading and how he clawed his way back.

"Fake it till you make it": Highly entertaining story about how, when he was out of job, he created a fake management consulting company, The Salinger Group, and handed out its card at various networking forums (including TiE). He even offered to let his friends who were also out of jobs to use the company's name!

On Entrepreneurs 

Truly Disruptive Entrepreneurs: Failure is not part of the options for them. They never doubt the outcome. They just think "the world will be a better place if this product gets built".

If I'm the one asking the entrepreneur how can this be bigger, then I worry  

Merits of working in a small company

While whoever is nearest to the door becomes the receptionist, the learning curve is so steep that very quickly, you might even be standing in for the CFO.

Working at Google

At Google, you could show up in other people's meetings - if you are being useful, no one asks why you are here.

Interesting story of how he had to buy up data center capacity across the world without alerting competitors like Microsoft - so that they don't realize how quickly Google was growing.  

On Raising a fund

It's tougher than raising money for a company since in the case of a company, the investors are betting on a combination of the person, product and market. On the other hand, in the case of a fund (especially a solo fund - i.e., being managed by one person), they are betting just on the person.  

On Investing

Managing your own psychology is 100% of investing

 Dealflow for best performing deals: Being genuinely helpful is the best way to get the best dealflow. Spend more time networking ("breaking bread") with entrepreneurs, other investors and advisors than by speaking at major events like TechCrunch, etc.

Is increasingly excited to invest in companies that are at the intersection of content and technology. "The costs are decreasing and the audience is increasing." 


Misalignment of interest between early stage and later investors

"It's all fun and games until you get to Series B (second round of funding)."

When an investor comes in at Series B, he wants a binary outcome; ie he wants the company to "go for broke".

This creates political infighting: entrepreneur verses angels versus early VC investors ve later investors

 

On Exits 

The founders of Kickstarter make all investors commit to stay invested for 20 years. "No one is looking to exit"  

On Twitter

Facebook is who you used to know; Twitter is who you want to know

UI

Simple is hard to make & hard to charge for

Saturday, September 15, 2012

"It's all About the People" - The Truism that Stays True

From a Mixergy podcast interview with Dr.Rajiv Kumar of US-based corporate wellness service ShapeUp. (Emphasis mine)
What’s the one takeaway that you have? One thing that you say, hey you know, I am better because I have this one understanding after having built this business.
Rajiv: Yeah, I think it would probably sound very obvious and maybe somewhat cliché, but at the end of the day, every single thing that a business does, successes and failures, are all about people, and can’t underestimate that. I think we know it, but we forget it sometimes. But it is the people that makes everything happen or makes thing not happen. There’s a huge opportunity cost to having a wrong person in a position, and you don’t realize that opportunity cost until that person leaves, and because either there’s a void and you realize that this person was actually dragging the company down, or someone who comes in that’s much better and you realize how much more quickly you’re accelerating. And when you have that right person in place, magical things start to happen and it really has an amazing effect on the company.
And so, at the end of the day it’s all about the people and you can’t invest enough in people and culture. I think in early parts of start-up companies, often you just focus on the product or the vision or whatever it is. You don’t focus as much on people and culture. But it’s true. It’s not just smoke and mirrors or just something that people are paying lip service to. It is all about people and we need to optimize our companies around investing in people and finding the right people and keeping the people that we have happy and motivated.

Wednesday, August 22, 2012

"Avoid Mind Blocks & Artificial Boundaries" - K. Pandia Rajan & Latha Rajan of Ma Foi

Latha Rajan & K. Pandia Rajan of Ma Foi ( B i o s)

In conversation with K. Satyanarayan, Co-founder of regional language publishing firm New Horizon Media. (Recorded on August 15, 2012 in Chennai.)

Highlights:

Takeaways for Other Entrepreneurs: (Click on the links for the video segments)

  • Don't add artificial constraints when it comes to entrepreneurship
KPR: Separating home and work, politics & business - we tend to have many boundaries where none need to exist. These are  Western notions and mind blocks that we can revisit.

Being a Husband-Wife Entrepreneur Combination was never a major hassle for us. In fact, as Latha says often, we would have probably fallen apart but for Ma Foi!

Latha Rajan: In the early days, he used to travel 25 days a month and I used to travel 10 days a month. But since I was there within the system, I could understand (the pressures and issues). Both of us knew what we were working towards.

Entrepreneurship has given me a lot of flexibility mentally. I used to take my daughter and son to office if it was required. In fact, the 30th day after my son was born, I was in the office and I took him along.
  • Employees as Members: Everyone who joins Ma Foi is referred to as a "member" (as against an employee). 
Latha Rajan: "Employee sounds so transient".

Even if someone leaves the organization (as an employee), he/she still remains a Ma Foi member (and hence an ambassador for the firm).
  • Innovation in funding: Converted the company into a public limited one very early and raised small amounts from over 275 well wishers, employees & ex-employees and clients. Made sure to pay the shareholders a decent dividend each year. (Ma Foi paid 20% "religiously".)
Growth, Diversity, Transparency and Integrity
Everyone knew how much everyone else was producing
Management through "Operating Board, Management Council and Institutional Member" meetings
Other Highlights (The Journey & Lighter Moments)
The Full Length Interview Video



Video Of The Q&A Session 


Click Here to Download The Full Interview Audio Podcast - 69 minutes, 32 MB
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Click Here to Download the Audio of the Q&A session - 8.54 minutes, 4 MB
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For more pictures from the recording event, Click Here


Friday, July 27, 2012

What Steve Jobs Did Not Want You to Know about Apple


(Pic from Betanews)



Stanford’s Entrepreneurship Corner series has another great podcast featuring Adam Lashinsky, Senior Editor-at-large, Fortune Magazine.

Here's Stanford's summary for this podcast:

Adam Lashinsky, Fortune senior editor-at-large, shares an insider look at Apple, one of the world's most iconic and secretive companies. Based on his research into the technology giant's internal processes and approaches to leadership and building products, Lashinsky offers insights and surprises from his book, Inside Apple: How America's Most Admired--and Secretive--Company Really Works.

Highlights (in our view):


* "Your Business is None of My Business"

- Even employees who worked on one part of the product get to see the final product only when it's released to the world.

- Results in effectively NO Politics in the company - after all, if you don't know what I'm doing, how can you politic about me?
- Very unlike Google (which offers free food so that employees can mingle in the cafeteria).

* The Benefits of being Secretive (with consumers before launching a new product or a new version) or
Why Apple will say NO to rumours about New Product Launches (like the Apple TV) "until it is ready to say Yes"

- Provides the opportunity to Delight Customers
- Consumers will stop buying the current product/version if they know a new version is coming out soon
- The Story about a company should be about its products

* Say NO to New Projects - Take Big Bets, But Few Bets

- Apple has launched 5-6 products in the last 15 years (Very unlike Google again)

* Spend Right

- For a 30 Second Movie Ad Clip for a product, the company spent millions to get the commercial Just Right

* Culture of Work (Not Play)

- People crave to work for Apple not for the pay and perks, but to do better work and feel privileged for it.
- It's not clear if Google's success is correlated to its being so employee friendly (in terms of free food and other perks).

* Headquarters Centric Company

- Everyone Important in the Company is based in Cupertino - so that they can have Face to face meetings!

* No fiefdoms - 1 P&L, 1 Ad Budget

* Working in small teams preserves startup culture

* Obsession over details leads to excellence
Jobs is famous for checking the screws on the INSIDE of the mac.

* Ignore Customer Research - Before a Product is Launched 
- Because "They don't know what's possible"

Listen to the audio from here (mp3) - 57:31 Minutes, 26.5 MB.
(Use Right Click > Save As to download to your desktop)


PS: In his Death Certificate, Steve Jobs's family entered "Entrepreneur" for Occupation. Wow!

Tuesday, January 10, 2012

"Startups, by definition, should disrupt" - Ashok Soota of Happiest Minds

At a time when IT Services is hardly the flavour of the season among Venture Capital firms, that Happiest Minds was able to attract brand name investors within a months of its founding is testament to the credibility and experience of its primary founder & Chairman, Ashok Soota. This "seasoned manager" feel is also something that comes across right through this interaction. - The Venture Intelligence Team


Ashok Soota, Executive Chairman, Happiest Minds (Bio)

Interview by Sanjay Anandaram, Founder of Jumpstartup, followed by interaction with students and other entrepreneurs at IIT-Madras on January 5, 2012. Event Co-Hosted by C-Tides, the entrepreneurship cell at IIT-Madras. More photos from the event.



Highlights (click on the links for individual audio snippets):

As a Late Stage Entrepreneur, you need to plan on a larger scale since you don't have the luxury of time

Attracting and Inspiring People: Having a Mission & Higher Purpose

- "Have a (company) name that you have to live up to"

A startup should, by definition be disruptive

- How Happiest Minds is taking on the incumbents by leveraging the emergence of cloud technologies, mobility and social media

Winning the first customers

Decision Making should be through "Head, Heart and Gut"

Don't take "bet the company" type risks

Services and Products are Different

- They Operate to Different Rhythms, Different Risks & Rewards

Click Here to Download the full length audio
- 1 hr 33 mins; 43 MB
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Sunday, November 13, 2011

”Focus on your 3Cs: Credibility, Cash Flow and Crew”– Rajeev Mecheri of Mecheri Smart Capital

Lessons from the Startup to Scale-up to Successful Sale of iMetrex Technologies, a building technologies and security venture catering to the Indian enterprise market - The Venture Intelligence Team



Rajeev Mecheri, Managing Director, Mecheri Smart Capital (Bio & LinkedIn)
Interview by Hari Krishnan of Venture Intelligence, followed by interaction with students at the Department of Management Studies IIT-Madras on November 9, 2011.

Highlights:



Please click on the links below to view corresponding video snippets:




Click Here to Download the Audio of the Interview - mp3 format - 52 mins; 24 MB
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Click Here to Download the Audio of the Q&A session - 21 mins; 10 MB
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Saturday, November 5, 2011

"VC is a time bomb"


David Heinemeier Hansson, Partner, 37 Signals (Bio)

A super episode from Stanford’s Entrepreneurship Corner series. Highlights of the talk:

It's a myth that entrepreneurs need to be workaholics- In knowledge businesses, where ideas matter more, it's key to have a well rested mind to be productive in the 5-10% of your time that matters the most. Overwork introduces mistakes and, in any case, you cannot outwork a Microsoft or a Google. (Episode Minute: 22.00)

"VC is a time bomb" (Minute: 16:30)

- Unless you are building a semiconductor plant (or some other similar capital intensive businesses), accepting VC money upfront is harmful.

- It generally takes longer to build good businesses than VCs' exit time frames. Rocketship startups - which go from scratch-to-IPOs in 4-5 years - are most often the exceptions.

- While an average entrepreneur would be very happy with $1-M a year payout (especially if it goes straight into his bank), the VC business is hits driven. "For a VC, small is inconsequential". By targeting a small but very profitable business, the entrepreneur increases his odds in terms of depending on his skills (versus needing to timing the market right).

- As much as possible, invest your own money - which will ensure that you have a sense of urgency to get profitable, you will hire more carefully, etc. and focus on "profit share" in the market versus "revenue share".

- Some entrepreneurs tend to get "addicted" to VC fund raising and hence don't want to piss of "their dealer".

PR "buzz" is not for companies that are doing great
- in terms of profits, trying to increase their margins, etc. (Minute 56:00)

"Startups Don't Need to Fear Big Cos" (Minute: 40:00)

- The kind of products you develop as a large company that will throw a 30 member team at a project for 2 years with unlimited resources, is very different from a 3 member team with limited resources and need to break-even ASAP

- There's no correlation between structure and scalability. There is no need to add more people every time your revenues are up by $500-K or $5-M. In fact, the venture is scalable if you DON'T need to add people, every time your sales goes up. (Minute: 35:00)

"Do not disconnect decision makers from doers" (Minute: 51:00)

- Avoid "Manager Managers". Everyone must "do stuff". Else they will fill out eight hours each day by creating bullshit policies.

"All Planning (at a startup) is just harmful guessing" (Minute: 10:40)

"All decisions (in a startup) are temporary" - Hence taking any decision is better than not taking any (Minute:10:40)

Why its good to start up during a recession
- During a recession, customers need to desperately lower costs and will give startup companies (that offer a drastically lower cost structure) a chance (vs large, "safer" companies). (Minute: 53:00)

For Wannabe Entrepreneurs among MBA Students
- Conciseness of Communication (Unlike Professors, customers don't appreciate 20 pages)

- Work for someone else before you start your own company. You can be a good boss, if you have not lived in the shoes of an employee.

Listen to the audio from here (mp3) - 59:39 Minutes, 27.3 MB

(Use Right Click > Save As to download to your desktop)

The Video


Friday, November 4, 2011

UK Entrepreneur & PE Investor Luke Johnson

LSE has a podcast of an interesting lecture and interaction with Luke Johnson, Founder & Chairman of UK-based private equity firm Risk Capital Partners and a highly successful entrepreneur (with a special focus on the restaurant business)



For six years until 2010 he served as Chairman of Channel 4 Television, a major British broadcaster. He is Chairman/part owner of the restaurant business Giraffe with 40 branches, and Chairman/owner of Patisserie Valerie, Druckers and Baker & Spice, three chains of over 70 retail patisseries. He recently took control of Bread Ltd, Britain's largest artisan baker, including the retail bakery Gail's. As Chairman and majority shareholder of Signature Restaurants he built up the Strada 75 branch restaurant chain and owned various classic London restaurants including The Ivy, Le Caprice and J Sheekey. Previously he was Chairman of PizzaExpress PLC. During his involvement the share price rose from 40p to over 800p. In the 1980s he worked as a stockbroking analyst for Kleinworts. He co-founded the largest UK chain of dental surgeries, Integrated Dental Holdings, which was sold for over £100m after ten years of ownership.

The audio can be listened to from here

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The Video:

Eric Ries of The Lean Startup

This Week in Startups show has a super informative & super entertaining interview with Eric Ries, entrepreneur and author of The Lean Startup.


Eric Ries

From Wikipedia:
"Lean startup" is a term coined by Eric Ries, his method advocates the creation of rapid prototypes designed to test market assumptions, and uses customer feedback to evolve them much faster than via more traditional product development practices, such as the Waterfall model. It is not uncommon to see Lean Startups release new code to production multiple times a day, often using a practice known as Continuous Deployment. According to the New York Times, "The term 'lean start-up' was coined by Mr. Ries, 31, an engineer, entrepreneur and blogger. His inspiration, he says, was the lean manufacturing process, fine-tuned in Japanese factories decades ago and focused on eliminating any work or investment that doesn’t produce value for customers."

Lean startup is sometimes described as Lean Thinking applied to the entrepreneurial process. A central tenet of Lean Thinking is to reduce waste. Lean startup processes reduce waste by increasing the frequency of contact with real customers, therefore testing and avoiding incorrect market assumptions as early as possible[5]. This approach attempts to improve on historical entrepreneurial tactics by reducing the work required to assess assumptions about the market, and to decrease the time it takes a business to find market traction. This is referred to as Minimum Viable Product.

In The Entrepreneur's Guide to Customer Development, Brant Cooper and Patrick Vlaskovits add a fourth element, and that is the use of powerful, low-cost and easy-to-use analytics. While some characteristics of lean startups have been practiced for years, the confluence of these trends is a recent phenomenon that increases the speed of iteration or "number of learning cycles per dollar", as a business hones in on a product-market fit.

Click here for the audio version of this episode.
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Saturday, October 29, 2011

"Entrepreneurship is all about getting the job done" - Raju Venkatraman of MEDALL

No-nonsense lessons from a serial entrepreneur and a pioneer of the Indian BPO industry. - The Venture Intelligence Team


Raju Venkatraman, Founder & CEO, MEDALL Diagnostics (Bio)

Interview by Chandu Nair, Founder of Scope eKnowledge, followed by interaction with students and other entrepreneurs at the Department of Management Studies IIT-Madras on October 24, 2011.

Highlights:

The ability to "zoom in and zoom out"

- As an entrepreneur, whenever the situation warrants it, you should be able to work in a hands on fashion and get involved in the details. Similarly, you should also be able to step back and focus on the bigger picture (and leave the details to others).



Please click on the links below to view corresponding video snippets

The motivation as an entrepreneur is not in "being the boss"

- It's more about "getting to scale" (and hence the impact you can make)

"There is no such thing as a right decision. You should make a decision and then make it right."


The Essence of Business is to "Sell, Deliver and Collect"

- Early lesson learnt while helping out with father's business.

"The First Paying Customer is Key"

- If you have this validation, plunge ahead.

"Entrepreneurship is about getting the job done"

- As a student, you should grab opportunities to take part in organizing Extra Curricular activities which will provide you early experience in this aspect. Also, the focus in the early part of a career should be on "creating an impact" wherever you work - the salary, position, etc. are secondary.

Advisors make the journey less lonely- But entrepreneurs can’t expect to delegate accountability to advisors

Why Rural Markets need more High Tech

- And why "Appropriate Technology" is not the answer (at least in diagnostics)

Click Here to Download The Full Interview Podcast - mp3 format - 47.5 minutes, 28 MB
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Click Here to Download the Q&A session
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